Job Listings

The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication.   The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.

Job Summary  Generate sales for Audio Visual systems through developing and maintaining client relationships and expanding the company's current client base.

WHAT YOU WILL DO   The Senior Event Technician will play a critical role in the design, setup, and support of onsite and hybrid events for an established multi-channel retailer company. This role is responsible for: - using their technical expertise and creative innovation to contribute to the overall technical strategy of live events based on the creative vision and unique event scope; -

Responsible for handling all front desk operations and administrative assistance at the corporate office.

Generate sales for Audio Visual systems through developing and maintaining client relationships and expanding the company’s current client base.

The Installation Technician 3 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring layout for equipment and metal fabrication. The Installation Technician 3 will be expected to lead and direct installation crews on larger, more complex projects by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.

The Installation Technician 3 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring layout for equipment and metal fabrication. The Installation Technician 3 will be expected to lead and direct installation crews on larger, more complex projects by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.

The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication. The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements. 

The Technical Support Engineer (TSE) provides advanced A/V and video conferencing support, acting as an escalation point for complex incidents and leading root cause analysis, remote troubleshooting, and service restoration. This role requires expertise in AV and UC technologies, and UC cloud administration environments and mentorship to other engineers.  The role involves managing escalated cases, coordinating field dispatches and parts, validating system designs, and supporting new service deployments, requiring strong technical expertise, decisive problem-solving under pressure, and excellent communication skills in a fast-paced, global support environment. 

The Technical Support Representative (TSR) delivers prompt, professional support for Unified Communications solutions by monitoring systems, managing service cases, coordinating dispatches and preventative maintenance, and communicating with customers, vendors, and internal teams. The role requires hands-on troubleshooting experience in AV/VTC/UCC environments, strong organizational and communication skills, and the ability to work independently while managing multiple priorities in a fast-paced support environment.

The Installation Technician 1 will perform installation tasks on AVI-SPL contracted projects including, but not limited to: cable pulls, cable terminations, system equipment and components, rack systems and metal fabrication per project directives and requirements, coordinating with lead Technician ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.  

This role is responsible for the final testing and commissioning of complexed Audio-Visual systems during and post build. This position will also provide technical/management leadership on major tasks or technology assignments as well as establish goals and plans that meet project objectives. You’ll work closely with the Project Manager to provide documented test result from system testing and commissioning.

As a Service Solutions Consultant, you will be responsible for partnering with our regional offices to position and close solutions-oriented Service offerings. This role works closely with Sales Management and Account Managers and local office leadership to target Customers that are underserved from a Service offerings perspective. Within new or existing accounts, this position will work with assigned Account Managers to expand existing offerings by bringing forward the full value of the entire Service capabilities of the company. This role plays a critical role in creating tailored service strategies by enhancing and enabling successful solutions through deep technical and operational expertise. 

The Senior Technical Support Engineer serves as an escalation point for complex AV and UC issues, providing advanced remote troubleshooting, root cause analysis, and mentorship to other engineers. This role requires expertise in AV and UC technologies, and UC cloud administration environments.   The Senior TSE works closely with enterprise customers, internal teams, and vendors to resolve critical incidents, optimize support...

The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication. The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements. 

As a Sales Manager, you are responsible for driving all aspects of the selling process including, but not limited to, new business development; attainment of corporate mandated revenue and gross profit goals, and participation in the planning and execution of a defined growth strategy for assigned region.  The Sales Manager will mentor and support Account Managers by scheduling monthly performance meetings providing specific and constructive performance feedback and support in their techniques (prospecting, marketing, presentations, etc.).  This role will also educate Account Managers with presentation of strategies, seminars, and regular meetings, and ensure they have a sound process for pre-sales activities including call planning and...

As a Service Solutions Consultant, you will be responsible for partnering with our regional offices to position and close solutions-oriented Service offerings. This role works closely with Sales Management and Account Managers and local office leadership to target Customers that are underserved from a Service offerings perspective. Within new or existing accounts, this position will work with assigned Account Managers to expand existing offerings by bringing forward the full value of the entire Service capabilities of the company. This role plays a critical role in creating tailored service strategies by enhancing and enabling successful solutions through deep technical and operational expertise. 

The Installation Supervisor is responsible for mentoring and overseeing the office installation teams. This position can have between 5 and 10 direct reports and will support the Operations/Installation Manager while serving as a field change agent to help improve overall communication, project execution, and efficiency with Installation Technicians. 

The AVI-SPL Associate Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at customer sites with the end goals of restoring functionality to our customers’ assets while delivering a world-class Customer Service experience.

The Onsite Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.