Job Listings

The Onsite Support Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.  

Generate sales for Audio Visual systems through developing and maintaining client relationships and expanding the company’s current client base.

The Onsite Support Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.

The Onsite Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. 

The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication.   The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.

The Regional Service Manager will be central in delivering a positive Customer experience within their assigned territory.  This will include oversight of in-region field service technicians and dedicated onsite staff, incident and escalation management delivered in coordination with AVI-SPL’s Global Help Desk, and consideration of third-party contractors.  In addition to managing and liaising with these resources, the Regional Service Manager will build relationships with local Customers and with in-region Sales and Operations stakeholders.   In addition to these Service Delivery elements, the Regional Service Manager will also be accountable for the P&L performance...

Responsible for entering, tracking and analyzing all product and associated materials and is the point of contact for all warehouse shipping, receiving, and inventory control

The Readiness Engineer is responsible for ensuring that Symphony Software (SYaaS) customers are properly administered, configured, trained, and transitioned to customer success  by acting as a key stakeholder in the on-boarding process. Responsibilities include ensuring systems are configured and updated, required customer training is identified and delivered, project risks are identified and managed, and that customers achieve value as quickly as possible. Also responsible for early product support and ongoing continual improvement to on-boarding processes as well as being an active participant in “lessons learned” sessions.

The Platform Support Engineer is responsible for ensuring that Symphony Software (SYaaS) customers are properly administered, configured, trained, and transitioned to customer success  by acting as a key stakeholder in the on-boarding process. Responsibilities include ensuring systems are configured and updated, required customer training is identified and delivered, project risks are identified and managed, and that customers achieve value as quickly as possible. Also responsible for early product support and ongoing continual improvement to on-boarding processes as well as being an active participant in “lessons learned” sessions.

As a key member of our team, you will be responsible for the testing and commissioning of complex Audio-Visual (AV) systems, both during and after the build phase. You will provide technical and leadership support for major tasks and assignments, ensuring that project objectives are met through clear goals and actionable plans. Working closely with the Project Manager, you will also document and deliver test results for system testing and commissioning.

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.   Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse...

The Onsite Maintenance Technician/AV Event Coordinator will work in partnership with the Customer, management team, Global Helpdesk, SIG team, and 3rd party AV vendors to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.   

XTG Project Engineers will research solutions, coordinate information with partners and vendors, and support technical troubleshooting during in-process installations, owning the outcomes of the final product.  This particular role will have an additional emphasis on Medical Simulation systems for capture, recording, processing, and distribution of audiovisual content within a business context.

The Installation Technician 3 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring layout for equipment and metal fabrication.   The Installation Technician 3 will be expected to lead and direct installation crews on larger, more complex projects by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.

The Installation Supervisor is responsible for mentoring and overseeing the office installation teams. This position can have between 5 and 10 direct reports and will support the Operations/Installation Manager while serving as a field change agent to help improve overall communication, project execution, and efficiency with Installation Technicians. 

The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication.   The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.

As a Programmer 1, you will create and modify control system software for integrated Audio Video Systems by converting requirements into a functional user interface and control code. Additionally, you’ll collaborate with key stakeholders to meet unique requirements and work with hardware and software systems and platforms to deliver a system with robust capabilities. You will also install control programs and touch panel design onsite, offsite, and remotely. In addition, a Programmer 1 is expected to review and validate the work of an Associate Programmer.

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.   Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse...

As a Programmer, you will create and modify control system software for integrated Audio Video Systems by converting requirements into a functional user interface and control code. Additionally, you’ll collaborate with key stakeholders to meet unique requirements and work with hardware and software systems and platforms to deliver a system with robust capabilities. You will also install control programs and touch panel design onsite, offsite, and remotely. In addition, a Programmer is expected to review and validate the work of an Associate Programmer.

This is a tremendous opportunity to expand the market reach of a global technology company who works with top brands around the world. The Senior Manager of Product Marketing is responsible for the development and execution of strategic and activity-based marketing plans for the AVI-SPL solutions and services product lines. As Product Marketing Senior Manager, you will manage and build product marketing, technical marketing, competitive market research and intelligence, and customer insights programs across AVI-SPL with a global lens. Defining and driving a results-oriented product marketing plan, the Senior Manager of Product Marketing focuses on strategic product and...