Job Listings

The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers' assets while delivering a world-class Customer Service experience. 

This role is responsible for the final testing and commissioning of complexed Audio-Visual systems during and post build. This position will also provide technical/management leadership on major tasks or technology assignments as well as establish goals and plans that meet project objectives. You’ll work closely with the Project Manager to provide documented test result from system testing and commissioning.

The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication. The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements. 

This role is responsible for the final testing and commissioning of complexed Audio-Visual systems during and post build. This position will also provide technical/management leadership on major tasks or technology assignments as well as establish goals and plans that meet project objectives. You’ll work closely with the Project Manager to provide documented test result from system testing and commissioning.

The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication. The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements. 

  The Service Delivery Manager is primarily responsible for overseeing the onsite delivery teams to ensure that contracted services are delivered in accordance with agreed expectations and SLAs.

The Program Manager, Experiential Technology Group is a member of AVI-SPL’s XTG organization accountable for all operations and service responsibilities for the Experiential Account(s) to which they are assigned. This position is responsible for coordination and communication between key client, partner and internal AVI-SPL stakeholders to ensure the highest level of customer satisfaction attainment throughout all aspects of the sales, project & service lifecycle.  This role is strategic in nature but will also lead tactical efforts within the account(s) by providing oversight, leadership and direction to ensure essential roles are properly staffed and KPI metrics are...

The Program Manager, Experiential Technology Group is a member of AVI-SPL’s XTG organization accountable for all operations and service responsibilities for the Experiential Account(s) to which they are assigned.  This particular role will be specific to our Enterprise Broadcast Team. This position is responsible for coordination and communication between key client, partner and internal AVI-SPL stakeholders to ensure the highest level of customer satisfaction attainment throughout all aspects of the sales, project & service lifecycle.  This role is strategic in nature but will also lead tactical efforts within the account(s) by providing oversight,...

The Onsite Maintenance Engineer will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.

The Collaboration Service Delivery Operations Manager is a global operations leader within the meeting and production service, accountable for governance, operational readiness, and continuous improvement of enterprise live meetings and events collaboration services. Partnering with regional teams, client teams, vendors, and platform owners, this role ensures consistent execution and customer outcomes across Microsoft Teams, Monday.com, GlobalMeet, and other approved platforms.   This is a people leader role centered on service management (standards, routines, documentation,...

The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication. The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements. 

The Onsite Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.   

The Onsite Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.   

Responsible for leveraging all available supplier-sponsored programs to allocate inventory and process purchase orders for completed sales orders. 

This role is responsible for the final testing and commissioning of complexed Audio-Visual systems during and post build. This position will also provide technical/management leadership on major tasks or technology assignments as well as establish goals and plans that meet project objectives. You’ll work closely with the Project Manager to provide documented test result from system testing and commissioning.

As a Programmer 1, you will create and modify control system software for integrated Audio Video Systems by converting requirements into a functional user interface and control code. Additionally, you’ll collaborate with key stakeholders to meet unique requirements and work with hardware and software systems and platforms to deliver a system with robust capabilities. You will also install control programs and touch panel design onsite, offsite, and remotely. In addition, a Programmer 1 is expected to review and validate the work of an Associate Programmer.

The Onsite Audio Visual Support Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.  Employee will demonstrate exceptional white-glove service in addition to strong technical break/fix skills in integrated conference centers and auditorium spaces.

Responsible for entering, tracking and analyzing all product and associated materials and is the point of contact for all warehouse shipping, receiving, and inventory control

As a Service Solutions Consultant, you will be responsible for partnering with our regional offices to position and close solutions-oriented Service offerings. This role works closely with Sales Management and Account Managers and local office leadership to target Customers that are underserved from a Service offerings perspective. Within new or existing accounts, this position will work with assigned Account Managers to expand existing offerings by bringing forward the full value of the entire Service capabilities of the company. This role plays a critical role in creating tailored service strategies by enhancing and enabling successful solutions through deep technical and operational expertise. 

This role is an integral part of the Network Operations team and is mainly responsible for applying technical leadership and end-to-end process ownership - from the network requirements collection phase to the design and documentation implementation and operational support of each project. This position will also assist with documentation implementation and operational support of each project and participation in a joint on-call support rotation.