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As a Service Solutions Consultant, you will be responsible for partnering with our regional offices to position and close solutions-oriented Service offerings. This role works closely with Sales Management and Account Managers and local office leadership to target Customers that are underserved from a Service offerings perspective. Within new or existing accounts, this position will work with assigned Account Managers to expand existing offerings by bringing forward the full value of the entire Service capabilities of the company. This role plays a critical role in creating tailored service strategies by enhancing and enabling successful solutions through deep technical and operational expertise.
The AVI-SPL Senior Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at customer sites with the end goals of restoring functionality to our customers’ assets while delivering a world-class Customer Service experience.
As a Sales Manager, you are responsible for driving all aspects of the selling process including, but not limited to, new business development; attainment of corporate mandated revenue and gross profit goals, and participation in the planning and execution of a defined growth strategy for assigned region. The Sales Manager will mentor and support Account Managers by scheduling monthly performance meetings providing specific and constructive performance feedback and support in their techniques (prospecting, marketing, presentations, etc.). This role will also educate Account Managers with presentation of strategies, seminars, and regular meetings, and ensure they have a sound process for pre-sales activities including call planning and...
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse...
As a Service Solutions Consultant, you will be responsible for partnering with our regional offices to position and close solutions-oriented Service offerings. This role works closely with Sales Management and Account Managers and local office leadership to target Customers that are underserved from a Service offerings perspective. Within new or existing accounts, this position will work with assigned Account Managers to expand existing offerings by bringing forward the full value of the entire Service capabilities of the company. This role plays a critical role in creating tailored service strategies by enhancing and enabling successful solutions through deep technical and operational expertise.
The Regional General Manager is responsible providing overall direction and management to the operation and administrative aspects of multiple branch offices. Additionally, they will help drive sales and productivity as well as P&L and budget management to ensure business profitability.
The Installation Technician 1 will perform installation tasks on AVI-SPL contracted projects including, but not limited to: cable pulls, cable terminations, system equipment and components, rack systems and metal fabrication per project directives and requirements, coordinating with lead Technician ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.
The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication. The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.
This role is responsible for the final testing and commissioning of complexed Audio-Visual systems during and post build. This position will also provide technical/management leadership on major tasks or technology assignments as well as establish goals and plans that meet project objectives. You’ll work closely with the Project Manager to provide documented test result from system testing and commissioning.
The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers' assets while delivering a world-class Customer Service experience.
The Onsite Support Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
The AV Onsite Support Technician will work in partnership with the customer, management, and team to provide on-premises support for AVI-SPL customers at the customer site in Florham Park, NJ.
As a Program Manager, you will be responsible for coordination and communication between key client and internal AVI-SPL stakeholders for large client program/portfolio accounts to ensure the highest level of customer satisfaction attainment. This role is strategic in nature but will also lead tactical efforts within the account(s) by providing oversight, leadership and direction to ensure essential roles are properly staffed and KPI metrics are achieved.
The Onsite Support Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
This role is responsible for the final testing and commissioning of complexed Audio-Visual systems during and post build. This position will also provide technical/management leadership on major tasks or technology assignments as well as establish goals and plans that meet project objectives. You’ll work closely with the Project Manager to provide documented test result from system testing and commissioning.
The Regional Service Manager will be central in delivering a positive Customer experience within their assigned territory. This will include oversight of in-region field service technicians and dedicated onsite staff, incident and escalation management delivered in coordination with AVI-SPL’s Global Help Desk, and consideration of third-party contractors. In addition to managing and liaising with these resources, the Regional Service Manager will build relationships with local Customers and with in-region Sales and Operations stakeholders.
In addition to these Service Delivery elements, the Regional Service Manager will also be accountable for the P&L performance...
A Senior Design Engineer’s main function is to provide presales support by acting as a technical consultant to the sale force by generating functional system descriptions, block flow diagrams, estimating hours, highlighting logistical challenges for the sales team to consider while pricing the opportunity, and creating equipment lists to enable the generation of customer proposals. A Senior Design Engineer is also leveraged by the post sales team for project engineering and or ongoing project consultation. In addition, this role is expected to review and validate the work of a Design Engineer 1...
The Onsite Support Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
The Onsite Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication. The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.