AV Commissioning Specialist (Field Engineer)

WHO WE ARE

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

WHAT YOU’LL DO

This role is responsible for the final testing and commissioning of complexed Audio-Visual systems during and post build. This position will also provide technical/management leadership on major tasks or technology assignments as well as establish goals and plans that meet project objectives. You’ll work closely with the Project Manager to provide documented test result from system testing and commissioning.

1. Review drawings and bill of materials (BOM) for upcoming projects, identifying any design issues in smaller projects valued up to $250,000.
2. Create and maintain IP spreadsheets, while coordinating with Field Engineers and preparing any necessary job documentation.
3. Load firmware onto AV equipment.
4. Set IP addresses for AV devices and ensure they communicate with each other for Field Engineers to test in larger rooms.
5. Load initial code revisions for larger systems to facilitate testing by Field Engineers.
6. Test smaller systems in coordination with Programmers to achieve a fully operational setup.
7. Have a basic understanding of Digital Signal Processing (DSP) code writing and audio flow.
8. Possess a fundamental knowledge of network topology and basic network testing, including identifying port numbers on walls and entering them into spreadsheets, as well as identifying switch port numbers for customer networks using the latest network tools.
9. Troubleshoot video, EDID, and audio routing issues.
10. Demonstrate good time management skills.
11. Be prepared for approximately 20% travel for this role.
12. Create Return Merchandise Authorizations (RMAs) and follow them through to completion to close out projects.
13. Commission MTR (Microsoft Teams Rooms) setups.
14. Commission Zoom rooms.
15. Commission Neat Bars, Poly, and Logo rooms.

This role serves as a learning opportunity and a springboard for advancement to other positions within our office. You will receive training under a Field Engineer on larger projects.

Day-To-Day Responsibilities:

• Read and interpret electronic schematics and architectural blueprints
• Test point-to-point functionality of systems
• Review project Scope of Work (SOW) to ensure quality and completeness of installation
• Test integrated systems and perform troubleshooting for AMX/Crestron and DSP systems
• Field installation of control programs (AMX/Crestron) – upload and download capability
• Write code for DSP systems
• Make minor programming changes under the direction of an engineer or programmer
• Fine tune audio video systems to ensure optimal performance
• Configure IP addressable devices to establish communication on a network
• Perform client training and final job documentation as needed
• Act as a customer liaison in absence of Project Manager
• Create, track, and complete a project Punchlist
• Ability to travel to various job sites required

WHAT WE’RE LOOKING FOR

Must-Haves:

• Communicate and interact with internal employees, clients, and colleagues in a professional and timely manner
• Proven business writing skills
• Proficient with test and calibration equipment
• Support user acceptance testing
• Minor programming capability (AMX/Crestron) – changes and troubleshooting
• Ability to diagnose complex system problems
• Knowledge of Advanced signal flow for audio, video, and control
• Understand IP networking
• Advanced PC proficiency
• Effective communication and interaction with employees, clients, and colleagues
• Excellent multitasking capabilities while adapting to changing priorities
• Ability to work and think independently and ensuring to meet deadlines
• Solid organizational skills and excellent attention to detail
• Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards
• Minimum of a High School Diploma or equivalent
• Ability to regularly climb and work from ladders up to heights of 35 feet; lifting equipment, tools, and materials.

Nice-To-Haves:

• Formal education in Electronics or related field preferred
• Minimum 5 years of AV Installation experience preferred
• A four-year degree or military experience may be considered in place of job experience
• Experience with Enterprise VC solutions (Zoom, Microsoft Teams, Google Meet, Bluejeans, Cisco Telepresence, etc.) both hardware and software
• AVIXA General CTS (Certified Technical Specialist) is preferred

WHY YOU’LL LIKE WORKING HERE

• Medical benefits, including vision and dental
• Paid holidays, sick days, and personal days
• Enjoyable and dynamic company culture
• Training and professional development opportunities

MORE ABOUT US

AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.