Project Management Supervisor

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

Responsible for planning, managing, leading and supporting the overall direction and execution of an  office Project Management group ensuring high quality project deliverables meet time, scope, budget, quality and customer satisfaction expectations through direct leadership, individual/team development, adherence to AVI-SPL process/policy standards and coordination with local Operations Management and VP, Project Management.

Day-to-day Responsibilities: 

• Direct and support the office Project Management team execution through overall team collaboration, guidance and performance oversight in coordination with local Operations Management and the VP, Project Management.
• Provide leadership and guidance to local Project Management team to ensure projects are well planned, well organized and well communicated from kickoff through delivery.
• Share, teach and reinforce the use of AVI-SPL standard practice across the team.
• Assist the Project Management team in proper project planning and forecasting, schedule development and resource needs
• Review ongoing project financial metrics and initiate appropriate tactics to bring project budgetary goals into alignment.
• Assist the Project Management team with appropriate project change management strategies

• Guide the Project Management team to elicit project results to satisfy customer requirements to obtain AVI-SPL Net Promoter Score goals.

• Ensure efficient and effective Project Management training & direction where deficiencies exist.
• Act as an escalation point for the team to help resolve project issues.
• Provide individual PM performance feedback to Operations Management as requested.
• Interface directly with clients on projects as required to ensure positive project outcome and customer experience.
• Execute team development strategies targeted to ensure skill enhancement, collaboration and success of the Project Management team.
• Assign projects to Project Management team members, matching skill set and project complexity.
• Participate in bid interview process and peer review of Project Management budget estimation.
• Conduct ongoing performance reviews of team members and make staffing/hiring recommendations based on the outcomes of these reviews.
• Promote leadership through collaboration, cooperation and communication across functions within the office to strengthen Project Management outcomes.

Must haves: 

• Demonstrated experience managing Project Management teams in the Audio Visual, Construction, Technology (Structured Cabling / Security) or related industry.
• Minimum 3 to 5 years of experience as a Project Manager in the Audio Visual industry.
• Proven ability to significantly contribute toward or lead operation initiatives with a results-oriented approach
• Ability to mentor, educate, and develop members of the team
• Advanced knowledge and application of Project Management skills and techniques
• Ability to understand the team and provide solutions for optimal performance
• Demonstrate leadership and management skills in a team-oriented, collaborative environment to create alignment within the Project Management team
• Exceptional strategic thinking and structured problem-solving skills
• Ability to balance multiple tasks with changing priorities
• Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization
• Excellent communication and interpersonal skills, both verbal and written

Nice-to-haves: 

• Project Management Professional (PMI-PMP) or PRINCE2-Practitioner Certification.
• Formal education in Audio Visual, Construction, Technology or related field.

• Medical benefits, including vision and dental
• Paid holidays, sick days, and personal days
• Enjoyable and dynamic company culture
• Training and professional development opportunities

AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.

This position will have the Project Management team direct reports and is intended for offices with greater than 8 Project Management Track team members on staff (inclusive of Sr. Project Manager, Project Manager and Project Coordinator positions).